Returns & Exchanges
At Hyperlite, we want you to be completely satisfied with your home upgrades, which is why we offer a 30-day return window for products in their original packaging. If your new lighting or decor doesn't perfectly fit your space, our streamlined exchange process ensures your home vision stays on track.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your home goods.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
